{"id":2694,"date":"2024-06-22T10:02:00","date_gmt":"2024-06-22T10:02:00","guid":{"rendered":"https:\/\/demo.nexta.io\/jobs\/?post_type=product&#038;p=2694"},"modified":"2024-06-28T07:53:00","modified_gmt":"2024-06-28T07:53:00","slug":"junior-it-support-specialist-7","status":"publish","type":"product","link":"https:\/\/demo.nexta.io\/jobs\/product\/junior-it-support-specialist-7\/","title":{"rendered":"Junior IT Support Specialist"},"content":{"rendered":"<p>Avanade is seeking a motivated and enthusiastic Junior IT Support Specialist to join our team in Copenhagen. This entry-level position is perfect for individuals looking to start their career in the IT &#038; Communication industry. As a Junior IT Support Specialist, you will provide essential technical support to our clients and internal teams, ensuring smooth and efficient operations.<\/p>\n<p><strong>Key Responsibilities:<\/strong><\/p>\n<ul>\n<li>Provide first-level technical support to end-users via phone, email, and in-person.<\/li>\n<li>Troubleshoot hardware and software issues, including desktops, laptops, printers, and mobile devices.<\/li>\n<li>Assist with the installation, configuration, and maintenance of IT equipment and software.<\/li>\n<li>Document and track issues using a ticketing system, ensuring timely resolution and follow-up.<\/li>\n<li>Collaborate with senior IT staff to escalate and resolve complex technical problems.<\/li>\n<li>Maintain an up-to-date knowledge of IT best practices and emerging technologies.<\/li>\n<li>Provide support for network connectivity issues and basic network troubleshooting.<\/li>\n<li>Assist with user account management, including password resets and access permissions.<\/li>\n<\/ul>\n<p><strong>Qualifications:<\/strong><\/p>\n<ul>\n<li>Recent graduate with a degree in Information Technology, Computer Science, or a related field.<\/li>\n<li>Basic understanding of computer hardware, software, and networking principles.<\/li>\n<li>Strong problem-solving skills and attention to detail.<\/li>\n<li>Excellent communication and interpersonal skills.<\/li>\n<li>Ability to work independently and as part of a team.<\/li>\n<li>Willingness to learn and adapt to new technologies and processes.<\/li>\n<li>Fluency in Danish and English, both written and spoken.<\/li>\n<\/ul>\n<p><strong>Preferred Skills:<\/strong><\/p>\n<ul>\n<li>Experience with Windows and Mac operating systems.<\/li>\n<li>Familiarity with Microsoft Office Suite and other common software applications.<\/li>\n<li>Basic knowledge of network protocols and troubleshooting tools.<\/li>\n<li>Previous experience in a customer service or technical support role.<\/li>\n<\/ul>\n<p><strong>Working with Avanade:<\/strong><\/p>\n<p>At Avanade, we are committed to fostering a diverse and inclusive work environment where every team member can thrive. We offer competitive salaries, comprehensive benefits, and opportunities for professional growth and development. As a Junior IT Support Specialist, you will have the chance to work with cutting-edge technologies and collaborate with talented professionals who are passionate about delivering exceptional IT solutions. Join us and start your journey towards a rewarding career in IT support.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Avanade is seeking a motivated and enthusiastic Junior IT Support Specialist to join our team in Copenhagen. This entry-level position is perfect for individuals looking to start their career in the IT &#038; Communication industry. As a Junior IT Support Specialist, you will provide essential technical support to our clients and internal teams, ensuring smooth and efficient operations. Key Responsibilities: Provide first-level technical support to end-users via phone, email, and in-person. Troubleshoot hardware and software issues, including desktops, laptops, printers, and mobile devices. Assist with the installation, configuration, and maintenance of IT equipment and software. Document and track issues using a ticketing system, ensuring timely resolution and follow-up. Collaborate with senior IT staff to escalate and resolve complex technical problems. Maintain an up-to-date knowledge of IT best practices and emerging technologies. Provide support for network connectivity issues and basic network troubleshooting. Assist with user account management, including password resets and access permissions. Qualifications: Recent graduate with a degree in Information Technology, Computer Science, or a related field. Basic understanding of computer hardware, software, and networking principles. Strong problem-solving skills and attention to detail. Excellent communication and interpersonal skills. Ability to work independently and as part of a team. Willingness to learn and adapt to new technologies and processes. Fluency in Danish and English, both written and spoken. Preferred Skills: Experience with Windows and Mac operating systems. Familiarity with Microsoft Office Suite and other common software applications. Basic knowledge of network protocols and troubleshooting tools. Previous experience in a customer service or technical support role. Working with Avanade: At Avanade, we are committed to fostering a diverse and inclusive work environment where every team member can thrive. We offer competitive salaries, comprehensive benefits, and opportunities for professional growth and development. As a Junior IT Support Specialist, you will have the chance to work with cutting-edge technologies and collaborate with talented professionals who are passionate about delivering exceptional IT solutions. Join us and start your journey towards a rewarding career in IT support.<\/p>\n","protected":false},"featured_media":2774,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false},"pwb-brand":[144],"job-experience-level":[157],"job-location":[162],"product_cat":[36],"product_tag":[],"class_list":{"0":"post-2694","1":"product","2":"type-product","3":"status-publish","4":"has-post-thumbnail","6":"pwb-brand-avanade","7":"job-experience-level-entry-level","8":"job-location-copenhagen","9":"product_cat-it-communication","11":"first","12":"instock","13":"shipping-taxable","14":"product-type-simple"},"acf":[],"brands":[{"id":144,"name":"Avanade","slug":"avanade"}],"_links":{"self":[{"href":"https:\/\/demo.nexta.io\/jobs\/wp-json\/wp\/v2\/product\/2694","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/demo.nexta.io\/jobs\/wp-json\/wp\/v2\/product"}],"about":[{"href":"https:\/\/demo.nexta.io\/jobs\/wp-json\/wp\/v2\/types\/product"}],"replies":[{"embeddable":true,"href":"https:\/\/demo.nexta.io\/jobs\/wp-json\/wp\/v2\/comments?post=2694"}],"version-history":[{"count":1,"href":"https:\/\/demo.nexta.io\/jobs\/wp-json\/wp\/v2\/product\/2694\/revisions"}],"predecessor-version":[{"id":2695,"href":"https:\/\/demo.nexta.io\/jobs\/wp-json\/wp\/v2\/product\/2694\/revisions\/2695"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/demo.nexta.io\/jobs\/wp-json\/wp\/v2\/media\/2774"}],"wp:attachment":[{"href":"https:\/\/demo.nexta.io\/jobs\/wp-json\/wp\/v2\/media?parent=2694"}],"wp:term":[{"taxonomy":"pwb-brand","embeddable":true,"href":"https:\/\/demo.nexta.io\/jobs\/wp-json\/wp\/v2\/pwb-brand?post=2694"},{"taxonomy":"job-experience-level","embeddable":true,"href":"https:\/\/demo.nexta.io\/jobs\/wp-json\/wp\/v2\/job-experience-level?post=2694"},{"taxonomy":"job-location","embeddable":true,"href":"https:\/\/demo.nexta.io\/jobs\/wp-json\/wp\/v2\/job-location?post=2694"},{"taxonomy":"product_cat","embeddable":true,"href":"https:\/\/demo.nexta.io\/jobs\/wp-json\/wp\/v2\/product_cat?post=2694"},{"taxonomy":"product_tag","embeddable":true,"href":"https:\/\/demo.nexta.io\/jobs\/wp-json\/wp\/v2\/product_tag?post=2694"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}